Notebook and AIO PC comes with two types of Earphone/Microphone jacks design. Ttps://Before troubleshooting, please make sure proper connection of External Speaker, Microphone, or Earphone if used. To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about How to fix the Sound (Speakers/Microphone) problems

If you wish to disable the AI Noise-Canceling Speaker, please refer to this article: Why is the sound from my speaker abnormal? Speakers no sound, sound is intermittent or no audio, or only human voices but no background music This feature filters out all sounds except human voices from the laptop speaker. Note: For notebook products, your computer may enable the AI Noise-Canceling Speaker feature. Note: If you experience that the sound is so loud, soft, or no sound when using a specific application, please refer to the Q1 in Q & A chapter. (For communication apps, please check the input/output device settings are correct as well.) Or, Speakers/Microphones problems occur in a virtual meeting or online learning, such as Microsoft Teams, Skype, Google Meet, Google Classroom, Zoom, or other communication apps. If you experience the sound problems of ASUS computers, such as Speakers/Microphones are not working, no sound, sound is muffled, intermittent, or crackling/popping, etc. Troubleshooting - Sound (Speakers/Microphones) problems

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